Get In Touch

If you have any general enquiries about our dresses, sizing or fabrics please get in touch via the form or email;

care@by-jasmine.co.uk

The contact hours for our customer service are Monday - Friday 10:00am-6:00pm

ORDER ENQUIRIES

If you have a query relating to your online order on our website or you if you require any assistance with placing an order online please email us and we will be more than happy to help;
orders@by-jasmine.co.uk

The contact hours for orders are: Monday-Friday, 9:00am-6:00pm

PRESS ENQUIRIES & SOCIAL

If you would like to feature our dresses or have a PR request please get in touch via email or on our social channels;
press@by-jasmine.co.uk

@wear.byjasmine

RETURNS

Our dresses are made to order, and therefore we can only offer returns for an exchange or credit note, we hope that you love your new dress however if something is not quite right please get in touch to arrange an exchange or credit note;

returns@by-jasmine.co.uk

TRADE

If you have a bricks and mortar store and would like to stock our dresses we’d LOVE to hear from you ; trade@by-jasmine.co.uk